IMPORT NEW ORDERS

Generating your waybills has never been this easy! Generate all your collections in a matter of minutes.


Start generating your waybills by following the easy steps below.


Step 1: Select "MY IMPORTS" in the menu.

Step 2: Click on the "IMPORT NEW ORDERS" button.

Step 3: Hover & click on "Download sample CSV file" to download your import template.

Step 4: Open your CSV file once downloaded.


Once you open your file, you will notice a line entry in the CSV file. This entry serves as an example of how you must enter your data.



NB!! Please take note of the following information:



  • DISPATCH SHORTCODE:


  • Please ensure that your DISPATCH SHORTCODE is added to your collection address.

      • Your DISPATCH SHORTCODE is your unique code used for your collection point(s) where the courier will come to collect your shipments everyday.

      • The DISPATCH SHORTCODE must reflect in each line entry of your CSV data file.




  • CSV FILE FORMAT:


  • Once you have entered all your shipment data, please ensure you save & export your file to a CSV (comma-separated values) file.

  • If you do not save it in the correct format, your import will be unsuccessful.

  • DO NOT use COMMAS ( , ) in your CSV data file as this will also lead to an unsuccessful import.

Step 5: Hover & click on "SELECT CSV FILE TO IMPORT" & select your CSV file.

Step 6: Once you've selected your file, simply click "IMPORT CSV ORDERS" & Hey, Presto! All your orders are ready to be processed.


Step 7: Now that you have completed your import you will see the following message "ORDERS IMPORTED TO STAGING:2" which means success!! (in layman's terms, that is)


  • Next, you must select "MY IMPORTS" in the menu as indicated below.


Step 8: And voila!! There it is, all your shipments are imported & your orders are ready to be fulfilled & booked for collection.


  • Now, you hover & click on "FULFILL ORDER" to complete your booking. It's REALLY as easy as that!

Remember, Help is Always on Hand!


help@eparcel.co.za

083 676 8225